A workflow management system is a method to manage business processes from start to finish. It includes automation of business processes, visibility into task statuses and support tools to guide employees through the process. If properly implemented an effective workflow system can improve the quality and speed of work, increase productivity, and create accountability.
Using a workflow program allows you to assign individual tasks and their due dates to different individuals to monitor progress towards timely completion, and then send emails to ensure that everyone involved is aware of their tasks. It can also help you reduce the chance of miscommunication by enabling individuals and teams to share their comments on ongoing processes. It also provides visibility into the status of requests and bottlenecks and can reduce redundant work by allowing managers to discover areas where work needs to be made simpler.
The ideal workflow tool must provide a variety of visualization options for each stage of the process. It should be able to automate repetitive processes and provide detailed reports on performance metrics across the entire workflow. It should also permit users to assign tasks to different individuals as well as inform them of their responsibilities, as well as inform them about upcoming deadlines. It must also be compatible with various workflow patterns, like sequential or parallel, conditional, and loop so that you are able to select the one that works ideal for your organization.
A great workflow application must be cloud-based, since it allows for seamless integration with other applications, and offers enhanced security and access controls. It must also be mobile-friendly as field workers frequently lose connectivity and are unable to use their workflow apps.